FREQUENTLY ASKED QUESTIONS
FAQ
SHIPPING TIME?
U.S
Depending if we get a lot of orders that day expect your package to be shipped out the next day and arrive at your doorstep within 2-5 Business Days in the U.S
International
Any International order will take longer as we have no control over how fast it will take delivery air planes to ship out so expect your product within 5-10 days.
Anything longer please contact us here.
HOW TO WASH
Wash inside out with a cold wash to keep pieces in best condition.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For some shipping companies, it takes 1-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
I DO NOT HAVE A TRACKING NUMBER
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.